Windows 10 update is allegedly deleting files

There is a potential issue with Windows 10 KB4532693 update involving the loss of user data. This security update reverts certain system settings to their defaults and also removed files from the desktop.

For many users, Windows 10 has renamed main user profile folder and files can be restored

While many users are able to restore their files from the temporary folder, some users who have lost all desktop files are unable to get around that profile folder.

If you are unable to login to your profile or you do login and all custom icons, settings and desktop backgrounds have disappeared, stop using the computer and get the computer to us, or we can come out to you.

We can login remotely to check if backups are working properly, or install if needed.

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Do you have a computer problem? Welcome to our website. Supportedge is a specialist IT consulting company. Our aim is to give you the very best advice specific to your unique business model. We fix and maintain computer systems and networks, but that is only a small part of how we can help to give your business the technical edge. As time goes on, information technology becomes more important, so we tailor all manner of technology to the way in which you work with your goals in mind. In this respect, we see ourselves as business consultants. We believe in a partnership with our customers. Our team will get to know your business and its staff. Please, meet our team: Our core service area extends from Lane Cove to Mosman but we do have customers in all areas of Sydney. Contact us to get the best possible value out of your technology