Downloads

Supportedge MAX: Our security software to proactively monitor and check your workstations, servers, and network assets.

Click icon to download

Support Console: Our Support Console is designed to give us quick and easy access to your computer. In rare cases, our main “Remote Help” button may not work for the technical aspects of your computer. We’ve prepared this Support Console as an alternative just in case our first method doesn’t work.

Click the circle icon below to download the Zoho Support Console.

PeaZip Portable: PeaZip is a free archiver tool. The application provides an unified, natively portable, cross-platform file manager and archive manager GUI for many Open Source technologies like 7-Zip, FreeArc, PAQ, UPX.

Carbonite Toolkit: Use this file to easily configure your Carbonite backup with file extensions that are not backed up by default. Also includes quick instructions for making sure you get the most comprehensive backup. Visit the Carbonite website.

Cloud Station Drive 4: Sync files among your Synology NAS and computers. Visit the Synology website.

Foxit Reader: Whether you’re a consumer, business, government agency, or educational organization, you need to read, create, sign, and annotate (comment on) PDF documents and fill out PDF forms. Foxit is a tiny install, at 7.6MB, and our testing has shown it to work well on many operating systems. This version of foxit is our recommended version, as the newer versions are more complex and come with bloatware. Visit the Foxit website for more details.

Crystal Disk Info: Monitor the health and status of your HDD and SSD drives with this free program.
Visit the Crystal disk website.

Netalyzr: Test your internet connection for performance and security issues.

ISP Tools

DNS benchmark: Test the performance of your ISP with this free, 163kb download. Visit the DNS Benchmark website.

Advanced Port Scanner was designed to be fast and simple to use. It scans IP addresses and ports as well as many other features. Visit advanced-port-scanner.com for more information.

IMG BURN: Block unwanted access to your website. Block ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and even most hijackers. Visit the ImgBurn website.

Malwarebytes Anti-Malware Free: Malwarebytes Anti-Malware Free is a powerful, on-demand scanner which will detect and remove malicious files from your computer. Visit the Malwarebytes website.

RogueKiller: Detects, terminates and removes malicious processes and programs from your computer. Visit the bleepingcomputer website for more information.

Never 10: The name “Never 10” is a bit of an overstatement, since this utility may also be used to easily re-enable Windows operating system automatic upgrading. But the primary reason for using this is to disable Windows’ pestering insistence upon upgrading Windows 7 or 8.1 to Windows 10. Visit GRC’s website.

Managed Service Agreements

No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip

References

In an attempt to give back to the open source community, here are a list of links that were used during the construction on the Supportedge website. Useful HTML links HTML assistance: http://www.w3.org/ W3C markup validator: http://validator.w3.org/ Menu Our Menu was built with assistance from here: http://webdesign.tutsplus.com/tutorials/site-elements/orman-clarks-vertical-navigation-menu-the-css3-version/ WordPress essentials: Responsive Theme: https://cyberchimps.com WordPress Codex: http://codex.wordpress.org/ For further information regarding our website’s construction please contact us

Cloud Computing

The “cloud” has become a household name in the past couple of years, but what does it actually mean and what can it do for your business and home? According to info-world.com: “Cloud computing encompasses any subscription-based or pay-per-use service that, in real time over the Internet, extends IT’s existing capabilities… Cloud computing is at an early stage, with a motley crew of providers large and small delivering a slew of cloud-based services, from full-blown applications to storage services to spam filtering.” Howstuffworks.com describes what cloud computing does: “In a cloud computing system, there’s a significant workload shift. Local computers no longer have to do all the heavy lifting when it comes to running applications. The network of computers that make up the cloud handles them instead. Hardware and software demands on the user’s side decrease. The only thing the user’s computer needs to be able to run is the cloud computing system’s interface software, which can be as simple as a Web browser, and the cloud’s network takes care of the rest.” An everyday example of cloud computing, that most people have encountered, can be found within web-based email accounts like, gmail, hotmail and yahoo. Your own computer only [&hellip