Looking for more information on who we are and why you should choose Supportedge for all your IT needs?

Commentary and happenings in the world of Information Technology

Time for the annual update of our website!

December 9, 2025

Big shock, it’s our holiday trading hours :)

Our last day is Friday 19th December, we are back at full capacity 5th January 2026!

Merry Christmas and Happy New Year!


The hidden danger of ignoring the end of Windows 10 support

November 3, 2025

Imagine your computer is a house. Microsoft is the builder, and every month they send out locksmiths and trades to fix broken windows, reinforce doors, and patch up any weak spots that burglars might use to gain access.

But one day, Microsoft stops sending help.  You are in a Windows 10 suburb, they say, the Windows 10 suburb is too old. They’ve moved on to a newer suburb: Windows 11. The old houses still stand, but they’re no longer maintained.

Now picture a thief discovering a clever way to break into a house in Windows 11. Microsoft quickly sends locksmiths and repair crews —locks it up tight. But in doing so, they unintentionally publish the break-in details. These details apply to older suburbs too (Windows 10, Windows 8.1, Windows 7, etc).

And here’s the twist: while the new suburb gets reinforced, the old one doesn’t. Every criminal online now knows how to get in, and the doors in Windows 10 are open.


Holiday trading

December 20, 2024

Merry Christmas!

Our office will be closed for the Christmas and New Year holidays. We will be closed December 23rd to January 3rd. And resume regular business hours January 6th. We wish you a happy holiday season and look forward to seeing you in the new year.


Password best practices

May 19, 2024

Long ago password best practices became more important than ever. Some key elements are;

  • Don’t share passwords
  • Don’t use dictionary words
  • The longer the password the better
  • Use a password manager like Bitwarden
  • Use a new password for every site/service

Without a password manager you can use sites like https://neal.fun/password-game/ to make passwords. Enjoy!


New support ticket

Need assistance? Use the form below to lodge a support ticket.  Fields marked with an asterisk (*) are required


Read More...

Social Media

Here at Supportedge we like to maintain a close working relationship with our customers and their systems. Social media platforms provide you with a range of ways to connect with us, give us your feedback, and keep up to date with our progress and current trends in the world of IT. Please drop by and say hi! There’s nothing we value more than your queries and ideas! Facebook www.facebook.com/supportedge Instagram www.instagram.com/supportedge Twitter www.twitter.com/supportedge


Read More...

Domains

One moment, just transferring you to our secure domain management pages. Please email us or phone 02 8007 2930 for assistance. Transferring you to domain management in 4 seconds


Read More...

Recommending and Specialising in