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Commentary and happenings in the world of Information Technology

Holiday trading

December 20, 2024

Merry Christmas!

Our office will be closed for the Christmas and New Year holidays. We will be closed December 23rd to January 3rd. And resume regular business hours January 6th. We wish you a happy holiday season and look forward to seeing you in the new year.


Password best practices

May 19, 2024

Long ago password best practices became more important than ever. Some key elements are;

  • Don’t share passwords
  • Don’t use dictionary words
  • The longer the password the better
  • Use a password manager like Bitwarden
  • Use a new password for every site/service

Without a password manager you can use sites like https://neal.fun/password-game/ to make passwords. Enjoy!


Windows 10 end of support

March 20, 2024

Happy Holidays! See you in 2024

December 7, 2023

As 2023 comes to a close, we would like to thank all the business and staff we’ve worked with this year!

This year Supportedge will be taking a break from the 22nd of December through to the 5th of January. During this time we will be on-hand for any business-critical issues, just leave a message by ringing our phone 02 8007 2930.

We would like to wish everyone a very Merry Christmas and a Happy new Year!


Data Recovery

The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater. This is where the term ‘hard drive crash’ originated. Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater. This provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a tailor made solution. To ensure we can recover as much data as possible stop using the media or the effected computer straight away. Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover your data in this first stage. The second stage of disc recovery is the [&hellip


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Social Media

Here at Supportedge we like to maintain a close working relationship with our customers and their systems. Social media platforms provide you with a range of ways to connect with us, give us your feedback, and keep up to date with our progress and current trends in the world of IT. Please drop by and say hi! There’s nothing we value more than your queries and ideas! Facebook www.facebook.com/supportedge Instagram www.instagram.com/supportedge Twitter www.twitter.com/supportedge


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Managed Service Agreements

No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip


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