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Commentary and happenings in the world of Information Technology

Time for the annual update of our website!

December 9, 2025

Big shock, it’s our holiday trading hours :)

Our last day is Friday 19th December, we are back at full capacity 5th January 2026!

Merry Christmas and Happy New Year!


The hidden danger of ignoring the end of Windows 10 support

November 3, 2025

Imagine your computer is a house. Microsoft is the builder, and every month they send out locksmiths and trades to fix broken windows, reinforce doors, and patch up any weak spots that burglars might use to gain access.

But one day, Microsoft stops sending help.  You are in a Windows 10 suburb, they say, the Windows 10 suburb is too old. They’ve moved on to a newer suburb: Windows 11. The old houses still stand, but they’re no longer maintained.

Now picture a thief discovering a clever way to break into a house in Windows 11. Microsoft quickly sends locksmiths and repair crews —locks it up tight. But in doing so, they unintentionally publish the break-in details. These details apply to older suburbs too (Windows 10, Windows 8.1, Windows 7, etc).

And here’s the twist: while the new suburb gets reinforced, the old one doesn’t. Every criminal online now knows how to get in, and the doors in Windows 10 are open.


Holiday trading

December 20, 2024

Merry Christmas!

Our office will be closed for the Christmas and New Year holidays. We will be closed December 23rd to January 3rd. And resume regular business hours January 6th. We wish you a happy holiday season and look forward to seeing you in the new year.


Password best practices

May 19, 2024

Long ago password best practices became more important than ever. Some key elements are;

  • Don’t share passwords
  • Don’t use dictionary words
  • The longer the password the better
  • Use a password manager like Bitwarden
  • Use a new password for every site/service

Without a password manager you can use sites like https://neal.fun/password-game/ to make passwords. Enjoy!


Cloud Computing

The “cloud” has become a household name in the past couple of years, but what does it actually mean and what can it do for your business and home? According to info-world.com: “Cloud computing encompasses any subscription-based or pay-per-use service that, in real time over the Internet, extends IT’s existing capabilities… Cloud computing is at an early stage, with a motley crew of providers large and small delivering a slew of cloud-based services, from full-blown applications to storage services to spam filtering.” Howstuffworks.com describes what cloud computing does: “In a cloud computing system, there’s a significant workload shift. Local computers no longer have to do all the heavy lifting when it comes to running applications. The network of computers that make up the cloud handles them instead. Hardware and software demands on the user’s side decrease. The only thing the user’s computer needs to be able to run is the cloud computing system’s interface software, which can be as simple as a Web browser, and the cloud’s network takes care of the rest.” An everyday example of cloud computing, that most people have encountered, can be found within web-based email accounts like, gmail, hotmail and yahoo. Your own computer only [&hellip


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Social Media

Here at Supportedge we like to maintain a close working relationship with our customers and their systems. Social media platforms provide you with a range of ways to connect with us, give us your feedback, and keep up to date with our progress and current trends in the world of IT. Please drop by and say hi! There’s nothing we value more than your queries and ideas! Facebook www.facebook.com/supportedge Instagram www.instagram.com/supportedge Twitter www.twitter.com/supportedge


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