52/6 Herbert Street
ST LEONARDS 2065
02 8007 2930
ua.moc.egdetroppus@troppus
Big shock, it’s our holiday trading hours :)
Our last day is Friday 19th December, we are back at full capacity 5th January 2026!
Merry Christmas and Happy New Year!
Imagine your computer is a house. Microsoft is the builder, and every month they send out locksmiths and trades to fix broken windows, reinforce doors, and patch up any weak spots that burglars might use to gain access.
But one day, Microsoft stops sending help. You are in a Windows 10 suburb, they say, the Windows 10 suburb is too old. They’ve moved on to a newer suburb: Windows 11. The old houses still stand, but they’re no longer maintained.
Now picture a thief discovering a clever way to break into a house in Windows 11. Microsoft quickly sends locksmiths and repair crews —locks it up tight. But in doing so, they unintentionally publish the break-in details. These details apply to older suburbs too (Windows 10, Windows 8.1, Windows 7, etc).
And here’s the twist: while the new suburb gets reinforced, the old one doesn’t. Every criminal online now knows how to get in, and the doors in Windows 10 are open.
Merry Christmas!
Our office will be closed for the Christmas and New Year holidays. We will be closed December 23rd to January 3rd. And resume regular business hours January 6th. We wish you a happy holiday season and look forward to seeing you in the new year.
Long ago password best practices became more important than ever. Some key elements are;
Without a password manager you can use sites like https://neal.fun/password-game/ to make passwords. Enjoy!
The most common data recovery procedure we perform involves a computer that won’t boot due to a drive failure. This is most often caused by a bump or a knock to the computer while the hard disk is writing critical data. Sometimes the head physically crashes into the the plater. This is where the term ‘hard drive crash’ originated. Of course failure of spinning hard disks happens for many reasons include wear and tear. Some drives spin at 10,000 rpm with as little as 3 nanometres separating the drive head from the disk plater. This provides very little room for error. Something that goes hand in hand with data recovery is your backup plan. If you don’t have a backup policy in place please contact us straight away for a tailor made solution. To ensure we can recover as much data as possible stop using the media or the effected computer straight away. Stage one recovery prices start from only $250 for most media types including hard drives, discs and flash cards. This price includes GST and the replacement drive. In most situations we can recover your data in this first stage. The second stage of disc recovery is the [&hellip
All of our customers are valued at Supportedge, no matter what size your business is. We are determined to deliver competitive prices and efficient services to each and every one of our clients. Supportedge has longstanding customers from a wide range of businesses of all different sizes. We work closely with such a diverse clientele to ensure that their technological systems suit their specific business requirements. Check out our brief and our social media if you would like to read more about us and what we do, or contact us directly for a quote
No Technology Strategy? It’s Costing You Money. Everything in your business revolves around the performance of your IT. IT is the backbone on which businesses succeed, so a managed service agreement supplied by an MSP with experience is key to the success of your business, helping to streamline your IT and keep your business running efficiently for a flat cost every week. Established in 2000, Supportedge have 19 years’ experience protecting and maximising clients systems for performance. Our help desk is in Sydney and based at our St Leonards office. We also have a local presence in Cambelltown and Bankstown. Do you have doubts about your current service agreement or no service agreement at all? Are you getting what you pay for with your IT support? Call 02 8007 2930 or you can upload your current service agreement below if you have one, or just send us your contact details right now to get started on a free review. There’s no risk to you, worst case is we will be able to reassure you that you’re getting a great deal from your current provider or will be able to offer more services for less. We lower your costs with pro-active [&hellip